Privacy Policy

Effective date: 19 October 2026

At Shreya Decor, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Shreya Decor ("we", "us" or "our") collects, uses, stores and shares information when you visit or make a purchase from https://shreyadecor.com.

1. Information We Collect

When you visit our website, place an order or contact us, we may collect the following information:

• Personal information: Name, billing address, shipping address, email address and phone number.

• Order information: Products purchased, order value, transaction status, order history and delivery details.

• Payment information: Payment status and transaction references. Payments are processed through applicable payment service providers. We do not intend to store your complete payment card details on our servers.

• Technical information: IP address, browser type, device information, approximate location derived from technical data and website activity.

• Communication information: Messages, feedback, reviews and information you provide when contacting customer support.

2. How We Use Your Information

We use the information collected to:

• Process, confirm and deliver your orders.

• Manage payments, cancellations, returns, exchanges and refunds.

• Communicate order updates and respond to enquiries.

• Improve our website, products, services and customer experience.

• Detect fraudulent transactions and protect our customers and business.

• Send promotional emails or messages where permitted and, where required, with your consent.

• Meet applicable legal, accounting, tax and regulatory obligations.

3. Sharing of Information

We may share relevant information with trusted third parties when necessary to operate our business, including:

• Shopify and the service providers that support our online store.

• Payment gateways and financial service providers.

• Courier, logistics and delivery partners.

• Website analytics, advertising and communication service providers.

• Professional advisers, regulators or law-enforcement authorities where legally required.

We do not sell customers' personal information to third parties for money. Service providers may process information on our behalf in accordance with their applicable terms and privacy practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences, maintain shopping carts, support checkout, understand website traffic and improve marketing effectiveness.

You can manage cookies through your browser settings and any consent controls available on our website. Disabling certain cookies may affect some website features.

5. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, provide our services, resolve disputes and comply with applicable legal requirements.

We use reasonable technical and organisational measures to protect personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

6. Your Privacy Rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information, withdraw consent where processing is based on consent, or raise a concern about how your information is handled.

Certain information may need to be retained to fulfil legal obligations or resolve outstanding transactions.

To make a privacy-related request, contact us using the details below.

7. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their independent privacy practices.

8. Children's Privacy

Our website is intended for general consumers and is not directed at children for independent purchases. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website features or applicable legal requirements. The revised policy will be published on this page with an updated effective date.

10. Contact Us

For questions, requests or concerns regarding this Privacy Policy, please contact:

Business name: Shreya Decor
Website: https://shreyadecor.com
Email: [Insert customer support email]
Phone: +919099737070
Business address: Surat ,Nirman industrial state,Gujarat 395008

We will review and respond to privacy-related requests in accordance with ap