Terms of Service

Effective date: 19 October 2026

Welcome to Shreya Decor. These Terms of Service govern your access to and use of https://shreyadecor.com, including browsing the website and purchasing our lighting and home décor products.

By accessing or using our website, you agree to these terms and the applicable policies published on our website. If you do not agree, please discontinue use of the website.

1. About Shreya Decor

Shreya Decor offers home décor products, including decorative lighting, floor lamps, wall lights, wall art and related accessories.

Business contact details are provided at the end of this document.

2. Eligibility and Acceptable Use

You agree to use this website only for lawful purposes and to provide accurate information when placing an order or contacting us.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to interfere with the website's security or operation.

• Introduce malicious code or attempt unauthorised access.

• Copy, reproduce or commercially exploit website content without permission.

• Provide false or misleading information when placing an order.

3. Product Information

We make reasonable efforts to display accurate product descriptions, images, dimensions, materials, finishes and prices.

Actual colours and appearances may vary slightly due to lighting conditions, screen settings, photography and the characteristics of materials or finishes. Any such variation does not excuse a material misdescription of a product.

Please review the product description, dimensions, installation requirements and other specifications before purchasing.

4. Prices, Taxes and Offers

Prices are displayed in the currency shown on the website and may be changed prospectively.

Applicable taxes, delivery charges and other compulsory charges will be disclosed as required before you complete your purchase.

Promotional offers are subject to their stated eligibility conditions, validity periods and availability. Offers cannot be combined unless expressly permitted.

We reserve the right to correct genuine pricing or listing errors in accordance with applicable law. If an error affects an order, we will contact you to resolve the issue appropriately rather than treating an incorrect listing as an unrestricted right to cancel a confirmed order.

5. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products.

Order confirmation, payment authorisation and acceptance of an order may occur at different stages. We may contact you to verify order details or address a genuine stock, payment or technical issue.

If an order cannot be fulfilled, we will notify you and arrange any refund due for amounts paid, in accordance with applicable law.

6. Payments

Payments are processed through the payment methods made available at checkout. You agree to provide accurate billing and payment information and to use an authorised payment method.

Order processing may depend on successful payment authorisation or confirmation of any other payment arrangement offered at checkout.

7. Shipping and Delivery

Delivery estimates, serviceable locations, shipping charges and any applicable free-shipping thresholds are described in our Shipping Policy or at checkout.

Delivery timelines are estimates unless expressly guaranteed. Delays may occur due to courier operations, weather, public disruptions or other circumstances outside reasonable control.

Any delay will be handled in accordance with our published policies and applicable consumer law.

8. Returns, Refunds and Cancellations

Returns, replacements, cancellations and refunds are governed by our Refund and Return Policy.

Nothing in these Terms excludes remedies required by applicable consumer-protection law, including remedies relating to defective, deficient, incorrect or materially misdescribed products.

9. Intellectual Property

Unless otherwise stated, the website's text, branding, logos, graphics, photographs, design elements and other original content belong to Shreya Decor or the relevant rights holders.

You may access and use the website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify or commercially exploit protected content without prior permission, except where permitted by law.

10. Reviews and User Submissions

If you submit a review, photograph, feedback or other content, you confirm that you have the necessary rights to submit it and that it does not unlawfully infringe another person's rights.

You must not submit unlawful, fraudulent, defamatory or misleading material. Where you provide content for publication, you grant us permission to display and use it for the purposes communicated to you, subject to applicable law and any required consent.

11. Third-Party Services and Links

Our website may use third-party services for payments, analytics, marketing and delivery, and may link to external websites.

Such services may be governed by separate terms and privacy policies. We are not responsible for the independent content or operations of third-party websites, subject to applicable law.

12. Website Availability and Errors

We aim to keep our website accessible and accurate but cannot guarantee uninterrupted availability or the absence of every technical error.

We may update, maintain or modify website features as necessary. Such changes do not remove rights associated with orders or obligations already incurred under applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, Shreya Decor will not be liable for indirect losses arising from the use of the website that were not reasonably foreseeable.

Nothing in these Terms excludes or restricts liability or consumer rights where such exclusion or restriction is prohibited by law, including applicable remedies for defective products or misleading descriptions.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy, which explains how information is collected, used, stored and shared.

15. Governing Law and Disputes

These Terms are governed by the laws of India, subject to applicable consumer-protection laws and the jurisdiction of competent courts and consumer dispute-redressal authorities.

Nothing in this section prevents a consumer from exercising a statutory right to seek redress before a competent authority.

16. Changes to These Terms

We may update these Terms from time to time. Changes will be published on this page with a revised effective date.

The terms applicable to a particular order will be interpreted consistently with applicable law and the circumstances of that transaction.

17. Contact Information

Business name: Shreya Decor
Website: https://shreyadecor.com
Email: [Insert customer support email]
Phone: +919099737070
Registered business address: Surat ,Nirman industrial state,Gujarat 395008